Senior Embedded Software Developer

Key Responsibilities:

Customer Interaction & Support

• Act as the main technical point of contact for local customers.
• Understand customer environments, deployment scenarios, and integration challenges.
• Gather, clarify, and document technical requirements, feature requests, and issue reports.
• Provide on-site or remote support during integration, testing, and troubleshooting phases.

Cross-Team Communication

• Translate customer requirements and issues into clear, actionable input for the international development team.
• Ensure alignment between customer expectations and product capabilities.
• Follow up on open issues, track progress, and communicate updates to both customers and internal teams.

Technical Contribution

• Analyze and debug issues in embedded software (C/C++) in collaboration with the development team.
• Support testing and validation of customer-specific configurations and features.
• Contribute to the development of enhancements or patches required for customer success.

Standards & Architecture Awareness

• Understand and interpret relevant telecom standards (BBF, ITU-T, MEF, ETSI).
• Be familiar with technologies such as Netconf/YANG, TR-069, OMCI, SNMP, SDN and VOLTHA.
• Ensure customer-specific adaptations remain aligned with overall product architecture. 

Requirements

• 5+ years of experience in embedded software development (C/C++).
• Strong understanding of access network technologies (xDSL, GPON, G.fast) and Layer 2/3 networking.
• Experience working directly with customers or partners in a technical role.
• Excellent communication skills and the ability to speak the local language fluently.
• Ability to translate technical concepts between customer-facing and engineering contexts.
• Familiarity with Python for scripting and test automation is a plus.
• Experience with Agile development and CI/CD workflows.