Senior DX Analyst

Responsibilities

• Run the daily DX operating routine and keep recurring checks on track
• Monitor newly available content, provider updates, content sync status, and other market-facing changes that need DX attention
• Track missing content, portfolio gaps, recurring issues, and follow-up items until they are visible and actionable
• Prepare clean inputs for recurring DX reviews such as content rankings, provider rankings, portfolio readiness, and market-facing gaps
• Support content and site readiness checks before launch or release
• Work with QA in necessary test rounds to help ensure content and site stability before going live
• Support checks on content performance issues such as lag, loading problems, broken flows, or visible market-facing defects
• Support market research and competitor scouting to help the team understand market changes, competitor moves, and content gaps
• Connect signals, question inconsistencies, and surface practical recommendations where needed
• Coordinate with Market VAs, QA, and relevant teams to make sure important checks, risks, and pending actions are not missed
• Escalate blockers, repeated problems, and operational risks early

Requirements

• Experience in operations, QA operations, content operations, or a similar execution-focused role
• Strong ownership and ability to keep recurring work on track
• Good market awareness and sensitivity to differences across markets
• Critical and analytical thinking, with the ability to question assumptions and spot useful patterns
• Clear communication and good cross-team coordination
• Organized, proactive, and detail-oriented
• Good written and spoken English

What Success Looks Like

• Daily DX operations run consistently and reliably
• Content, provider, and sync-related updates are tracked clearly
• Market research and competitor scouting provide useful operational visibility
• Gaps, missing content, lag issues, and recurring problems are surfaced early
• QA and execution teams have better visibility on what needs checking before go-live
• DX trackers and follow-up logs stay clean and useful
• The DX team has clearer control of day-to-day operational work and launch readiness