Product Director

As we continue to scale, we are looking for a Product Director to own the end-to-end product function. This role exists to ensure we are building the right things, measuring what matters, and continuously improving product performance at scale.

The Product Director oversees Product and Digital Experience. You are responsible for setting direction, defining standards, and ensuring consistent execution across teams. You translate business goals into product and analytics strategy, and ensure that insights drive decisions across the company.

This is a hands-on leadership role for someone who can operate at both strategic and execution levels - setting long-term direction while staying close enough to ensure quality and speed.

Responsibilities

• Own end-to-end Product, Digital Experience, and Analytics - direction, execution, and outcomes
• Translate business goals into clear product and analytics strategy, priorities, and roadmaps
• Ensure high-quality execution - specs are dev-ready, UX is shippable, and delivery is fast and reliable
• Drive data-informed decision making - define what to track, ensure metrics are trusted, and turn insights into action
• Identify and close gaps between expected vs actual performance (retention, conversion, revenue)
• Set and enforce standards, best practices, and operating frameworks across Product and Analytics
• Align cross-functionally with Dev, DX, Ops, and Clients to remove bottlenecks and ensure smooth delivery
• Build and lead high-performing teams - hire, develop, and structure Product and Analytics functions
• Establish clear ownership, accountability, and succession for key roles
• Maintain a strong balance of strategy and hands-on involvement to ensure both direction and execution quality

Requirements

• 5+ years in product, operations, or general management roles
• Proven experience leading multi-function teams (Product, UX, Analytics)
• Experience owning both strategy and execution
• Strong ability to translate business goals into product and data direction
• Experience building teams, setting standards, and scaling systems in a fast-moving environment

How Success Looks Like

• Product decisions consistently drive measurable business impact (retention, conversion, revenue)
• Teams execute with high clarity and speed - priorities are clear, blockers are minimal, delivery is reliable
• Specs, flows, and releases are consistently high quality and production-ready (minimal rework, low ambiguity)
• Product decisions are data-informed by default - metrics are clearly defined, trusted, and actively used
• Gaps between expected vs actual performance are identified early and acted on quickly
• Strong, consistent product and analytics standards are applied across all teams
• Product and Analytics teams are capable, independent, and accountable for outcomes
• Clear ownership across functions with no confusion on what to build, why, and who owns it
• Leadership has clear visibility into performance, risks, and opportunities
• The organization can scale products and markets confidently with strong foundations