Operation Manager (Forex)

In this role, you will design, implement, and maintain efficient operational frameworks for our forex trading platform. You will optimize existing operations processes, manage daily

platform activities, ensure compliance with regulatory requirements, and support the

smooth functioning of overall operations.

● Design, implement, and maintain an efficient and effective operational framework for the forex platform

● Optimize existing operations processes to improve operational efficiency

● Conduct data analysis and forecasting to support operational decisions

● Manage platform transactions and daily activities, working closely with finance and customer support teams

● Conduct client due diligence and screenings, and oversee KYC tools and processes

● Ensure adherence to legal and compliance requirements, including coordination and communication with internal and external auditors and stakeholders as

● Monitor trading activities to detect arbitrage, hedge trading, and bonus abuse; develop fraud prevention rules.

● Coordinate liquidity and treasury to ensure sufficient funds for deposits and withdrawals.

● Collaborate with development teams to improve MT4/MT5 systems and design monitoring dashboards.

● Lead and train operations and customer support teams to maintain SLA and compliance.

● Prepare reports and coordinate quick resolution of operational/system issues

Requirements:

● At least 1 year of operations experience in forex trading platforms brokers,(relevant experience in tech platforms will also be considered)

● Knowledge and expertise in KYC and AML regulations

● Strong analytical skills and high attention to detail

Preferred Qualification:

● Deep knowledge and interest in forex markets (knowledge of crypto or blockchain is an advantage)

● Min N2 Japanese language proficiency will be good to have

● Experience as an Operations Manager or in a senior operations role