Delivery Manager

As a leader in the delivery team, his /her responsibilities are to:

• Able to be responsible for the managing of multi-level relationships with different project teams.
• Either having sound understanding of Retail and Corporate Loan Origination processes, or post approval processes involving Collateral and Limits Management or be Technical in the Java platform for Spring & Hibernate, Spring Boot and Microservice architecture on OpenShift or Kubernetes.
• Participate and lead in technical or solutioning meetings with different project teams.
• Manage the delivery teams to ensure agreed Service Level Agreement and overall customer satisfaction is being met.
• Management of development and deployment of projects within timeline and budget.
• Provide timely and accurate project/productions reporting.
• Able to provide timely escalation to Singapore office and coordinate recovery activities for major incidents.
• Be hands-on and on top of all the tasks happening in the project/production teams.
• Able to oversee delivery/production issues through to resolution and closure.
• Ensure compliance to delivery and production processes and procedure, initiate continuous improvement initiatives.
• Build and maintain repository for deliverables, methodologies, and project/production support documents.

Requirements

• Degree in Computer Science or equivalent.
• PMP certified.
• The profile needs to have at least 15 years of experience, a big bulk in management of software delivery center of 80pax – 100 pax, in Hanoi.
• Minimum 10 years of demonstrated work experience in the banking domain in the area of Credit Risk Process and/or Post approval process involving Collateral & Limits Management.
• At least 5 years in a project management capacity managing a team of at least 10 people in banking projects.
• Good knowledge of Java, J2EE, object-oriented technologies and implementation.
• Able to demonstrate leadership and have successfully managed a project from start to finish.
• Ability to manage time, cost and quality.
• Excellent inter-personal and communications skills.
• Strong customer relations and ability to interact with IT and Business users at all levels.
• Ability to demonstrate leadership and problem ownership qualities.
• Must be able to work under a fast pace environment with tight deadlines.
• Experience working in a cross-cultural team with multi geographical locations (onsite-offsite).
• Require traveling and working in regional countries.